Privacy Policy

Last Updated: July 10, 2026

This Privacy Policy describes how AlertRadar ("we," "us," or "our") collects, uses, and shares information about you when you use our website, applications, and services (collectively, the "Services").

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

• Account Information: When you create an account, we collect your name, email address, password, and company name (if applicable).
• Payment Information: When you subscribe to our paid services, we collect payment details through our secure payment processor. We do not store complete credit card numbers on our servers.
• Domain Information: The domains you add for monitoring, including associated settings and preferences.
• Communication Data: When you contact us for support or feedback, we collect the content of your messages.

1.2 Information We Collect Automatically

When you use our Services, we automatically collect:

• Usage Data: Information about how you interact with our Services, including features used, pages visited, and actions taken.
• Device Information: Browser type, operating system, device identifiers, and IP address.
• Log Data: Server logs that record requests made to our servers, including timestamps and referring URLs.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities.

1.3 Information from Third Parties

We may receive information about you from third parties, including:

• Authentication providers (when you sign in using OAuth)
• Payment processors (transaction confirmations)
• Analytics providers

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience
• Send promotional communications (with your consent where required)

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, payment processing, email delivery, analytics).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: If required by law or in response to valid legal process.
• Protection of Rights: To protect the rights, property, and safety of AlertRadar, our users, or others.
• With Your Consent: When you have given us explicit consent to share your information.

We do not sell your personal information to third parties.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you Services. We will also retain and use your information as necessary to:

• Comply with our legal obligations
• Resolve disputes
• Enforce our agreements

Domain monitoring data and check history are retained according to your subscription plan limits. You can request deletion of your data at any time by contacting us at [email protected].

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Account Information

You can update, correct, or delete your account information at any time by logging into your account settings or contacting us.

6.2 Cookies

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies, but this may affect your ability to use certain features of our Services.

6.3 Marketing Communications

You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails. Even if you opt out, we may still send you non-promotional communications, such as service-related notices.

6.4 Data Subject Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise these rights, please contact us at [email protected].

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

8. Children's Privacy

Our Services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

9. Third-Party Links

Our Services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide additional notice (such as email notification).

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: [email protected]
• Website: https://alertradar.io

For GDPR-related inquiries, you may also contact our Data Protection Officer at the email address above.